FAQs

Below FAQ are some common concerns of our clients before purchasing the SealScent - Ultrasonic Car Aroma Diffuser.
If you have other questions, please just send it to hi@sealscent.com.

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If you have an issue or question that requires immediate assistance, you can click the button Chat to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

Pre Sale Questions

One aroma pod typically lasts up to 72 drivable hours and the six pods can last up to 3 months.

No need to add water or drops of oil. All of our pods are ready to use right out of the box.

First, check if your diffuser is fully charged. Since your diffuser is ultrasonic and uses vibration instead of heat, you might need to blow on the oil plate to remove any excess oil. If your diffuser is fully charged but still not functioning properly, please contact our support team.

Yes, the diffuser is rechargeable. A 3.5-hour charge supports up to 20 hours of working time.

When the diffuser’s battery is low, the indicator light will flash red. It’s time to recharge your diffuser to ensure continuous use.

Using other oils could potentially damage the device and may not provide the same quality of diffusion.SealScent essential oils are specifically designed for this diffuser.

To clean your diffuser, gently wipe the oil plate and outer surfaces with a soft, damp cloth. Avoid using harsh chemicals or submerging the device in water. Regular cleaning will ensure optimal performance.

Yes, the diffuser is portable and can be used in various settings such as at home, in the office, or while traveling.

If you spill essential oil on the diffuser, immediately wipe it off with a soft, damp cloth. Make sure to clean any excess oil from the oil plate to prevent any operational issues.

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